Shipping policy

Free standard shipping is available to eligible addresses in the 48 contiguous United States and the District of Columbia. Estimated delivery is 3–7 business days.

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, address issues, and other circumstances outside our reasonable control may affect delivery.

Processing and Dispatch

Orders are generally dispatched within 2 business days after they are placed. Saturdays and Sundays are not dispatch days.

Shipping Area

We currently offer shipping to eligible addresses in the 48 contiguous United States and the District of Columbia. Alaska, Hawaii, U.S. territories, and extended or remote addresses that cannot be serviced by our available fulfillment or shipping methods are not currently supported.

Order and Address Changes

Please review your shipping address carefully before submitting your order. If you need to request a correction, contact us through our Contact Us page as soon as possible. Address changes cannot be guaranteed after an order has entered processing.

Tracking

Tracking information will be sent to the email address provided at checkout when it becomes available. Carrier tracking may take time to update after shipment.

Shipping Delays

If we learn that an order cannot be dispatched or shipped within the expected timeframe, we will contact you with an updated estimate. You may accept the delay or cancel the unshipped order for a full refund.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us through our Contact Us page as soon as possible. Include your order number and clear photographs of the artwork, packaging, and shipping label so that we can review the issue.

Orders Marked as Delivered

If tracking shows that your order was delivered but you cannot locate it, check the delivery area, household members, neighbors, and any secure location around the property. Contact the shipping carrier first, then contact us if further assistance is needed.